Reader 94

i've recently purchased a pair of heels from bouncing banana.

and i'm not satisfied with their services
i opted for COD and asked for COD TWICE, and i was also DITCHED for twice

Because of that, Bouncing Bananas felt guilty and they offered me free postage which i agreed and accepted the offer. 20 minutes after the agreement, they sent me another sms telling me that they are going to charge me extra RM 5 for postage after we both agreed on free postage.

i find it hilarious and ridiculous and have no choice but to agreed with them as i'm head over heels for this pair of heels.

so after payment and everything, a day later, i received the pair of heels, and guess what, they gave me the WRONG SIZE.

i was furious and upset over it, i messaged them and they took it soo lightly, of course i was extremely dissatisfied.

therefore i asked for refund, but they replied me saying that it's impossible because the heels i bought is not faulty in any way (no problems with it)

*knock knock knock*, you ditched me twice for COD, u failed to inform me beforehand that u can't make it. you only told me that u can't make it when i was there already waiting for u. worst thing is, i had to message u, and then only u told me u can't make it. anyhow, i did not complain much about that


they promised to give me free postage but in the end, they went against their word and charged me RM5 for postage and yet i still didn't complain much.

but now you've sent me the pair of heels in totally wrong size, and that doesn't give you a reason to return me my cash??

also i think their photos are heavily photoshoped and their way of replying customers can be harsh at times."

after that experience i had with them, i told myself i will never go back to them.