dear fashion truth, i wish to complain about afittingroomboutique. they sell things very unfairly. i enquired about a dress abt 2 days ago when it was still available. because i have 2 accounts, im a seller as well, so i used my personal account to email them, and my shop acc to msg them in their chatbox. however, after checking 2 email inboxes consecutively, they did not reply. i finally checked back at their page today, and i saw their reply in their chatbox, they only replied me in the chatbox and did not bother to email me, which i find very inconsiderate. they also did not reply my other email.
i leave frantic msgs at their chatbox and then i leave even my contact number with them, informing them i am really interested in that dress ( i have been hunting for that dress since forever la ok =.=) then and then settle down to wait again.
few hours later (wow, they are fast this time -.-) they send me an email telling me they have sold that dress already. that is a lil unfair. i enquired 2 - 3 days ago and they don reply then they finally reply and tell me that its sold out.
i wil never shop from them again =.=
1 comment:
hi there. thank for your comment. 1st of all, we would like to apologize if there's an error from our part, BUT pliz review your message @ our shoutbox. U r asking about the dress on 25th, 9pm. We replied on da same day, 52mins later( did asked you to quick as there's another person asked for it). You only replied on 26th @ our shoutbox n email 2 make da confirmation. N again, we replied on da same day... Where got 2 d-3 days gap?? This is an internet trasaction. We treat our customeras 1st come 1st serve. U should aware about this, as you are a seller too. Am i right SEX.APPEAL???4 those who ask 4 any item @ ur shoutbox, we didnt consider as confirm order, b4 we mentioned that da item i reserved 4u.As long as da item is not reserved yet, we have da right to sell da item for those who reserved it 1st. . 4 u people out there... i believe u guys aware with this right?? for online sellers like SEX.APPEAL , they should aware about this huh.. not simply comment for those things that's not right... we are not making an issue here.. but wondering why?? why?? why???:)
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