Stories from readers 59

Hello fashion truth.

I saw many reader comments on your blog and thought i'd put in my two cents too.

COD charges I've no complaints about this either.
While its true that some shops like clothesbucket or dressinglab or midnight glam (the few i've bought :) ) don't charge cod's. Maybe other owners doesnt live around your area and she goes all the way to meet you where its convinient for you. And come'on girls, if its such a big deal then why not opt for postage? Thats what i do most of the time even if cod is free. you pay you get the item solved!And COD charges are normally really minimal RM 2 or 3 maybe? is it really that big a deal? we go to restaurants that charge us RM 6 for drinks sometimes and we happily pay.So for someone to come all the way to meet me for a few ringgit i dont think its that big a deal. ( of course this doesnt apply if she charges when she lives IN the area)

CUSTOMER SERVICE!
I'm not really fussy about REALLY SUPER NICE owners. As long as they arent rude im fine :)some people complain that owners are unfriendly,maybe if you ask too many questions they do get unfriendly.normally if i have questions i just write it all out in ONE email instead of being long winded and sending back and forth emails enquiring about the clothes,i mean these owners DO have other customers as well right? they cant be continously emailing you back and forth over ONE item that other customers want and are readily willing to pay straight up.

RUSHING PAYMENTS
however, thats something i really dont like.if there's someone else who wants the item you have reserved and you're 100 percent sure you want it.just tell the owner she'll understand.

LATE REPLIES/ DONT SEND ITEMS WHEN SUPPOSED TO (MAIL)l
ate replies kinda suck for me but i dont expect instant replies.shop owners have a life too, it isnt their soul purpose in life to run an e boutique.most of them are studying some are working give them a break.just not TOO LATE a reply. it gets frustrating sometimes.as for sending out the mail late? well as long as im not in a rush to get it its okay the first time unless they keep making stupid excuses for themselves.and its good to TELL US CUSTOMERS when you couldnt send it out!i mean you expect us to tell you when we've made payments but you cant tell us when we can get our items?

EXCHANGE POLICIES AND DEFECTED GOODS
i once bought a top from ticktock365 and there was a a stain on the top. but i didnt complain i mean i dont expect them to check every inch of their clothes.but its good if all boutiques do.i mean generally check just in case. :)

wearsandwhatnots were really nice to me.i had asked to purchase one of their white dresses, upon receiving it it was a little see through, im fussy about white and see through even a littleso i told her about it,although there was a no return policy on her blog she offered to change the white one for a purple one that was available.that was nice of her and i had forgotten about a cod and she just said it was okay and she'd meet me the next day.i still shop with her now and then and she gives me discounts sometimes.we all say we have COMSUMERS rights but boutiques DONT have to be this nice to us.ESP if its already stated on their blogs.thats good customer service :)

clothesville - it had totally slipped my mind that i had to make a payment to her and she still saved my piece for me :)

rainbowmallows - she brought in a restock item for me although i hadnt paid yet.she was quite intimidating with the "make sure you dont give me false promises" thing but i guess i see where she's coming from.

lavidaviva - i smsed her telling her my white dress was see through but she advised skin coloured underwear and all that.she didnt just shun me or anything. it wasnt that see through but white and see through with me and i get fussy like i said.she was nice anyway and i like nice. :)

midnight glam - i like them :) they restocked a dress for me and they also didnt mind that i was late and they were in a rush.so sweet ;)

so anyway girls, although i totally agree on consumer rights and being cheated and all that NOT ALL BOUTIQUES ARE OUT TO CHEAT YOU and we also have to be fair to boutique owners! it isnt their soul purpose to serve us.they are people too!we wouldnt go into jimmy choo look at his designs and complain about his stores service,the design of his shops or his shipping prices right? if we like what we see we buy it.if the prices are high then we dont unelss we're willing to pay.

just saying. xoxo