Reader 101

Hello, ive just recently started reading Fashion Truth and quite frankly, i am quite surprised to read some bad things about a few of the blogshops ive bought from.


Especially complaints from Readers 93 & 94 who wrote in about The Bouncing Bananas.

I have bought more than 3 items from them before, and though i only dealt with Michelle Lim, they were really nice when they answered me via sms and email. Once, she even had to wait for me for about 30minutes as i forgotten about the COD, but she didnt even show an angry face. She waited in Starbucks and when i arrived, she smiled and told me to have a seat (as it was raining outside) and i was waiting for my mom. She even offered me some chocolates (i remembered they were Famous Amos, hehe) and asked if i'd like some coffee. I thought that was really nice. :)

So perhaps maybe when Reader 94 had her CODs with them, it was probably a bad time cos i have friends from The One Academy too and they are always busy and lack sleep. (haha,makes me feel much better about my course now) So i can understand why they might have made a mistake when sending out the shoes, it could happen to anyone, but i dont think they make that mistake all the time for i only see 1 buyer complaining about that. And i think that they didnt have a choice when the lecturer extended their classes. I know, cos i was 'ditched' by my TOA friend a few times too, but i understand it's not their fault. Sometimes you cant do anything about it.And i thought it was nice of them to apologize, it's not an easy thing to do publicly cos it could definitely affect their sales.

And when i read what Reader 93 wrote (not trying to offend you here dear, it's just my opinion):

"Please someone Can you tell me, do I have the rights to take a look at the pants, I mean all i wanna look at the very details, but my chances of buying is HIGH!"

i dont think that it's right for her to be so angry when TBB did not allow her to look at those jeans during COD. It's online shopping for goodness sake. Like when you buy from eBay, there's no such thing as looking-before-buying. Maybe some blogshops allow that, but if they dont, you shouldnt make such a fuss. Like what TBB said, it's either you buy or dont buy. No one is forcing you to buy. I bought those skinny jeans from them and they actually gave me measurements for the size that i wanted before buying which i think is sufficient enough. Their photo was pretty clear too, compared to another blogshop i saw which was selling the same thing. That other shop dont even show so much of the jeans, it's more focused on the model's face (-.-)

Anyways, i bought those jeans and it was exactly like how it was in the photo, and thanks to the measurements given, it fits like a glove. :)But my point is, no one forced you to buy from that blogshop. You can always scour the net for another blogshop who would allow you to look at those jeans, even try them on first if you like. You cant blame a blogshop just cos they dont practice policies which you want.I dont really think the email Reader 93 sent was 'asking nicely' either. It sounded hostile and demanding.Im not surprised that TBB replied her quite sarcastically, her words were demanding, whiny, and defensive. (again, that's just what i think, im just being honest)


On another issue,I also read alot of other posts (from buyers) where they like to state that

"The customer is always right".

I think that is utter bullshit, as it is online shopping.That rule only applies to big companies, restaurants, etc as they have policies and they work under big brand names and such.Though it may be an unwritten rule in online shopping, i think that these are just basic guidelines.

You cannot say that 'the customer is always right' because there are so many scenarios where customers are very very wrong.

1. When a buyer backs out at the last minute, is she considered 'right'?
2. When they made a promise to the seller to bank in but then disappeared, are they 'right'?
3. When they reserved an item but never made payment in the end, are they 'right'?

Admit it, so many BUYERS out there TAKE ADVANTAGE of online shopping blogs.They dont practice proper buying ethics and they expect the seller to do so.Of course sellers too have their own wrongs, but i can understand why now many blogshops have taken precaution and tightened their dealing methods.

These are just my opinions though, so please take it with a pinch of salt. It's nothing personal.